Kathy is no stranger to the ins and outs of small business ownership. In fact, it runs in her blood! Growing up, she was fortunate to be immersed in small business by watching her parents build a very successful company. This experience gave Kathy the tools and insight to pursue building her own media-escort service, Kathy Tirschek & Associates, after receiving her bachelor’s degree from Purdue University.
For over 30 years, Kathy has excelled at the tricks of the trade with her number one focus being customer service: “Jim and I took our time developing this business because we wanted to get to know our customers. That way, everyone gets the personal and professional service they deserve.”
Kathy’s responsibilities include sales, accounting, payroll, staffing, and business expansion; and her experience in pool ownership dates back to the 1980’s. She understands the benefits of owning a swimming pool: they are convenient and private places for exercise, physical therapy, or a place to gather with family and friends that add beauty and value to a home. As a result, Kathy believes pool ownership should be effortless, exciting and convenient: “We only provide the highest quality products. We don’t cut corners because that will cost our customer in the long run. We always have our customer in mind and want them to have complete control over their pool and backyard.”
With her big love of backyard spaces, Kathy has made a niche for herself in outdoor living equipment including furniture, grills, hammocks, and customized kitchens. Along with her husband and co-owner of TSUNAMI JIMS POOL AND SPA, Jim Scott, she attends numerous trade shows and seminars each year in an effort to keep supplies at the leading edge of industry innovations. Her mix in the store is second to none with such passion for creating a backyard paradise for you and your family.